Privacy Policy

ks77 operates as a safe and reliable online gaming platform for players in Bangladesh. The main purpose of this privacy policy is to inform our users about how their personal information is collected, why it is stored, who it may be shared with, and how it is kept secure.

This policy applies in the following situations:

• When you visit the ks77 website.
• When you register an account or log in.
• When you play any game or place a bet.
• When you carry out financial transactions.
• When you contact our customer support.

2.1 Information You Provide Directly

During account creation and while using the platform, you provide the following information yourself:

• Full name, date of birth, and national ID number (for age verification)
• Valid email address and mobile number
• Address and postal code
• Financial transaction details — such as bKash, Nagad, Rocket, or Upay account numbers
• Any information or messages you provide in support requests

2.2 Automatically Collected Information

When you use the ks77 platform, certain information is collected automatically through technical means:

• IP address and device identification information
• Browser type, version, and operating system
• Session duration, pages visited, and click activity
• Information collected through cookies and similar tracking technologies
• Game history and betting activity logs

2.3 Information Received from Third Parties

In some cases, to ensure security and verify identity, we may collect information from legitimate third-party sources, such as identity verification service providers or financial institutions. Information collected in this way is used solely for the purpose of fraud prevention and compliance with applicable laws.

ks77 uses your personal information for the following legitimate purposes:

• Account management: For registration, login, password recovery, and account security.
• Service delivery: To carry out all activities related to games, betting, deposits, and withdrawals.
• Age and identity verification: To ensure that services are available only to individuals aged 21 or older.
• Customer support: To resolve your complaints, questions, and support requests.
• Security and fraud prevention: To prevent unauthorized access, harmful activity, and fraudulent transactions.
• Legal obligations: To comply with applicable laws, regulations, and directives from regulatory bodies.
• Responsible gaming: To identify potentially problematic gaming behavior and provide assistance.
• Platform improvement: To analyze user experience and improve the quality of our services.

4.1 Information Is Not Shared

ks77 never sells, rents, or discloses your personal information to third parties for commercial purposes. Your privacy is a fundamental responsibility for us.

4.2 Limited Disclosure Situations

Only the necessary information may be disclosed in the specific situations below:

• Service providers: Trusted partners involved in payment processing, identity verification, and technical services may use information only as agreed under contract.
• Legal obligations: Information may be disclosed based on court orders or legitimate requests from government or regulatory authorities.
• Fraud prevention: Information may be shared with relevant authorities to prevent money laundering, fraud, or other illegal activities.
• Business transfers: In the event of a company merger or acquisition, information may be transferred in compliance with applicable laws and privacy protections.

5.1 What Are Cookies and Why Are They Used

Cookies are small text files stored in your browser. Cookies are used on the ks77 platform for the following purposes:

• To maintain your login session and ensure security.
• To remember your preferences and settings.
• To analyze website performance and user experience.
• To detect fraudulent activity.

5.2 Managing Cookies

You can disable cookies at any time by changing your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly. Contact our support team to learn more about managing cookies.

6.1 Retention Period

ks77 retains your personal information for as long as your account is active and as needed to provide services. Even after an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution, or security purposes.

6.2 Security Measures

To keep your information secure, ks77 takes the following technical and organizational measures:

• SSL encryption: All data transmissions are secured with industry-standard SSL/TLS encryption.
• Secure servers: All data is stored in secure data centers equipped with firewalls and access controls.
• Restricted access: Only authorized staff may access your information for specific, justified purposes.
• Regular audits: Security measures are regularly reviewed and tested.
• Two-factor authentication: Additional identity verification is available for sensitive operations.

As a user of the ks77 platform, you have the following rights over your own information:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request that any inaccuracies in your information be corrected.
• Right to deletion: In certain circumstances you may request that your information be deleted, though this may not be fully possible if legal obligations apply.
• Right to restrict processing: You may request that the processing of your information be limited for specific reasons.
• Right to object: You may object to the use of your information in certain cases.
• Data portability: You may request your information in a structured, commonly usable format.

To exercise any of the rights above, contact our support team using the contact details provided below. We will endeavor to respond as quickly as possible in accordance with applicable law.

ks77's services are available only to individuals aged 21 or older. We do not knowingly collect personal information from any minor. An age verification process is followed during account registration.

If we become aware that a minor's information has entered our system, we will immediately close the relevant account and delete the collected information. If a parent or legal guardian believes that their child's information is held by us, please contact us.

The ks77 platform may contain links to third-party websites. These external sites have their own privacy policies and we are not responsible for how they collect or use information. We recommend reading the privacy policy of any third-party site before visiting it.

Payment service providers such as bKash, Nagad, Rocket, and Upay have their own privacy policies. Their own terms and conditions will apply when using those services.

ks77 reserves the right to amend this privacy policy as needed. For any significant changes, we will notify you in the following ways:

• By posting a notice in a prominent location on the website.
• By sending a notification to your registered email address.
• By presenting an acknowledgment request the first time you log in after a change.

Continued use of the platform after a policy change will be considered acceptance of the revised policy. It is advisable to review this page regularly.